Family Visas and MARA: When to Use a Migration Agent
“Do I need a migration agent?” is one of the most practical questions people ask when preparing a family visa application. The answer is not always “yes” — but knowing when you do need one will help you avoid costly mistakes.
Who is a migration agent and why must they register?
In Australia, anyone who provides immigration assistance for a fee must register with the Migration Agents Registration Authority — known as MARA. A registered person is called a Registered Migration Agent (RMA).
Using the services of someone who is not registered with MARA is a breach of Australian law — and it can put your application at serious risk. To check whether an agent is validly registered, search directly at mara.gov.au — this is the official database and is updated in real time.
When can you do it yourself?
No rule requires you to use an agent. Some relatively straightforward cases can be handled on your own:
- A clear personal case with no complicating factors
- A long-standing relationship with plenty of clear evidence
- No criminal record, history of visa refusal, or prior breach of visa conditions
- You have the time and the ability to read and understand legal documents in English
That said, even when doing it yourself, you should read the guidance on the Department of Home Affairs website carefully and review your application several times before lodging.
When should you use a Registered Migration Agent?
Partner visas — worth serious consideration
A partner visa requires presenting relationship evidence strategically. An experienced agent knows how to package the application to highlight its strengths and explain points that might raise questions. If the relationship has any unusual factors — for example, a large age gap, meeting online, a short period before marriage, or an applicant from a higher-risk country — having an agent advise is worth the investment.
Parent visas — almost always advisable
Parent visas are the most complex in the family category, with a multi-step process, large costs, and a long queue. Mistakes in the early stage can affect a place in the queue or even lead to refusal. Most experts agree this is a visa where the benefit of an RMA clearly outweighs the cost.
Other complex cases
Whatever the visa type, you should seek out an RMA if:
- You have previously been refused a visa in Australia or any country
- You have a criminal record or criminal history
- You have previously breached a visa condition
- Your prior entry status was not lawful
- Your family circumstances are complex (a second marriage, an adopted child, and so on)
A warning about unregistered agents
Migrant communities can attract “fixers” and people claiming to be experts without lawful registration. They often charge fees but take no legal responsibility. In some cases, applications have been lodged incorrectly, causing refusals or even entry bans, with the people affected unaware until it was too late.
The simple rule: before you pay any fee, check the agent’s name at mara.gov.au. If they are not on the list, do not hire them.